Vape Coil build and wicking in Shenzhen

After-sales, replacements and reorders

A vape coil programme only works when three numbers agree: your shelf price, your reorder cycle and your defect tolerance. Change one and the plan moves. We build assortments around those three and we say so up front rather than after the invoice.

We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.

Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.

Reading a quotation properly

We publish a realistic band of 0.63 to 2.26 per unit for standard configurations at 100 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.

Unit price breaks usually land at 100, 300 and 600 pieces. Between those steps the cost curve flattens, which is why pushing a 200 unit order to 500 often costs less per unit than buyers expect.

Shipping without surprises

We can consolidate mixed orders of vape coils into one shipment. Consolidation saves freight but adds handling days, so we quote both a consolidated and a split option and let you choose.

We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 22 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.

• Private label files archived for future rebrands
• Reference sample retained from every batch
• Standing reorder schedule with a fixed cut-off
• Batch codes traceable from carton back to production date
• Named account contact who has handled the product
• Document pack prepared per destination market

Building an assortment that actually turns

Sourcing trips still matter for volume buyers. Seeing the line, the ageing room and the packing station tells you in an hour what six emails cannot. We host visits by appointment and we do not stage them.

We source vape coils from a small group of factories we have worked with for years. That means a specification can be held across repeat orders instead of being re-qualified from scratch every quarter. Consistency is a boring selling point and it is also the entire game.

Specification summary

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

Frequently asked

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