Vape Coil after-sales workbook guide

How the price is actually built

We work with first-time buyers who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.

Custom printing raises the unit price and lowers the marketing cost. For first-time buyers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

We publish a realistic band of 0.60 to 2.44 per unit for standard configurations at 50 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.

How orders move from factory to shelf

Freight on vape coils is driven by volume more than weight. Cartons are designed to hit a clean pallet count, which is why a slightly denser pack can cut your landed cost by more than a discount on the unit price ever would.

Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.

Getting the documents right

Age verification is not only a website problem. Retail packaging, shelf placement and staff scripting all carry compliance weight, and auditors increasingly ask for evidence of all three.

Advertising rules are stricter than product rules in most markets. Claims about cessation, health or comparative performance should stay off packaging and off your product pages unless your legal team has signed them off.

• Document pack prepared per destination market
• Batch codes traceable from carton back to production date
• Seven-day defect reporting with replace-or-credit
• Specification locked in writing before production starts
• Mixed SKU cartons to spread first-order risk
• Standing reorder schedule with a fixed cut-off

The checks behind every shipment

Battery safety is not a marketing line. Cells are matched by capacity and internal resistance before assembly, charging boards are checked for cut-off voltage, and any unit that fails the cut-off test never reaches packing.

A 0.5 percent defect rate sounds excellent until it lands on a 600 unit order and you are handling three returns in a week. We quote realistic rates per category and we credit in advance for the known failure modes.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

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